Terms of service

General Terms

Welcome to Alignmat. By accessing or using our website, you agree to the terms outlined in this agreement. Alignmat is built with the intention of providing a smooth and dependable shopping experience for customers across the United States. Every visit, interaction, and purchase on our website is subject to these terms.

We aim to keep everything clear and transparent so that you always understand how our store operates. By continuing to use our website, you confirm that you accept these terms and agree to follow them.

Eligibility

To use our website and make purchases, you must be at least 18 years old or have the permission of a legal guardian. By placing an order, you confirm that you meet this requirement and that all information provided is accurate.

Products and Information

At Alignmat, we make every effort to ensure that all product descriptions, images, and details are accurate and up to date. However, slight variations may occur, especially in color or appearance due to screen settings or lighting conditions.

We continuously review and improve our product listings so customers can make informed decisions while shopping.

Pricing and Payment

All prices displayed on our website are listed in the appropriate currency and may change without prior notice. We reserve the right to update pricing at any time to reflect market conditions or operational changes.

Payments are processed through secure third-party providers. Alignmat does not directly store or manage sensitive payment information. This ensures that transactions are handled through systems designed for security and reliability.

Order Acceptance and Cancellation

Once an order is placed, it is subject to review and acceptance. We reserve the right to cancel or decline any order if necessary. This may occur in situations involving incorrect information, payment verification issues, or concerns related to order processing.

If an order is canceled, we will notify you and ensure that any applicable payment adjustments are handled appropriately.

Shipping and Delivery

Orders are typically processed within 1 to 3 business days. Once shipped, standard delivery within the United States generally takes 5 to 8 business days.

While we aim to meet these timelines consistently, delays may occasionally occur due to holidays, increased demand, or factors related to shipping carriers. We appreciate your understanding in such situations and always work to keep you informed.

Returns and Refunds

We offer a return window of 30 days from the date of delivery. Returns are accepted for both defective and non-defective products, provided that the item remains unused and in its original condition.

Return shipping is offered without additional cost for approved returns, although the arrangement of the return shipment remains the responsibility of the customer.

Refunds are processed after the returned item is received and inspected. Approved refunds are issued to the original payment method within 10 business days.

For complete details, customers are encouraged to review our dedicated Return and Refund Policy page.

User Responsibilities

By using our website, you agree to provide accurate information and use the platform responsibly. Any misuse of the website, including providing false details, interfering with normal operations, or engaging in unauthorized activities, is not permitted.

We expect all users to interact with our store in a respectful and lawful manner.

Intellectual Property

All content on the Alignmat website, including text, images, branding, and design elements, is the property of Alignmat. This content is protected and may not be copied, reproduced, or used without permission.

Our brand identity is an important part of our business, and we take steps to protect it.

Limitation of Liability

Alignmat works to ensure that all services and products are presented clearly and accurately. However, we are not responsible for indirect or unforeseen issues that may arise from the use of our website or products.

Our responsibility is limited to what is outlined within these terms, and we aim to resolve any concerns in a fair and reasonable manner.

Third-Party Services

Our website may rely on third-party services for payment processing, shipping, and analytics. These providers operate independently and have their own policies.

By using our website, you acknowledge that these services may be involved in completing your order or improving your experience.

Changes to Terms

We may update these Terms of Service from time to time to reflect improvements or operational changes. Any updates will be posted on this page, and continued use of the website indicates acceptance of the revised terms.

Governing Law

These Terms of Service are governed by the laws of the United States, specifically the state of Georgia. Any disputes or legal matters will be handled under the applicable laws of this jurisdiction.

Contact Information

If you have any questions regarding these Terms of Service, you can contact us using the details below:

Email: support@alignmat.shop
Phone: +1 862-368-9580
Address: 948 Ross St, Macon, GA 31201, United States
Business Hours: 9:00 AM – 5:00 PM (Monday to Friday)

Customer support response time is typically within 1–2 business days.

At Alignmat, we focus on building a reliable and consistent experience for every customer. These terms are designed to keep everything clear, structured, and fair so that you can shop with confidence.